Xfactor.io Terms and Conditions

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Terms and Conditionsā€Œ

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Pricingā€Œ:

Prices quoted are valid only through the quote expiration date above. Customer will be billed in accordance with billing frequency noted above.Ā  Prices shown do not include any taxes that may apply.Ā  Except as expressly set forth in the Subscription Services Agreement, this Sales Order Form is non-cancelable before the Subscription Expiration Date above, and fees paid are non-refundable, except as specified in the Subscription Services Agreement. All prices are provided in USD.Ā 

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Professional Services:

Xfactor.io requires reimbursement for actual and reasonable travel expenses incurred by Xfactor.io to perform Professional Services described in this Order Form and/or Statement of Work.Ā  Upon request, Xfactor.io will furnish documentation supporting such expenses. Xfactor.io reserves the right to cancel any Professional Services (including training) ordered but not used within twelve (12) months of the date of this Order Form, and no refund of prepaid fees or credits shall be due.

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Support Services:

During the Subscription Term,Ā Xfactor.ioĀ shall provide the Support Services as set forth at:Ā https://www.xfactor.io/service-levels-support-services.

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Subscription Services Agreement (SSA):
By signing this order form, I agree, as the Customer’s authorized signatory, that this Sales Order Form is governed by theĀ Xfactor.ioĀ Subscription Services Agreement (“Agreement”), which can be viewed atĀ https://www.xfactor.io/subscription-and-services-agreement.Ā  Any capitalized terms not otherwise defined in this Sales Order Form shall have the meaning attributed in the Agreement.Ā  I agree that the Customer is bound by the terms of the Agreement and that subscriptions will automatically renew unless Customer provides written notice of non-renewal at least thirty (30) days before the current Subscription Term ends.
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