When a user logs into Mikey, they will be presented with a text interface along with pre-populated tiles displaying dynamic scenario-based options. The user can choose to input text or select from the populated tiles.
The text interface is driven by our AI and interprets the user’s input through Natural Language Processing (NLP) and any input will guide the user through the scenario-based journey. The populated tiles will generate based on factors such as level of relevance, importance and urgency.
Additionally, as aforementioned, the tiles will be customized to the user. Also, roles will have associated permission-based access controls so, for example, a sales rep will be unable to view their manager’s sales capacity dashboard.